guest reviews

Baycrest Thermal Lodge
4.7
Based on 194 reviews
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Lindy Catchpole
Lindy Catchpole
03:05 16 Jan 22
What a little surprise this place is. Set just off the main road opposite Lake Taupo, the views are incredible as it’s... set off a busy road therefore your view is over an expansive lake & snow covered mountain rather than road traffic. It’s an easy flat walk into town, so no need to drive. The property itself provide top quality linen and and pride themselves as sustainability conscience. The rooms are clean with attention to detail & had all the little conveniences you’d need. The heated saltwater pool was the “cherry on top”. It transported you into a tropical holiday feel complete with waterfall and ambiance lighting at night. They also provide a cabana with all the things you may have left behind, drinks (honesty bar..where you write down what you had and pay later) sunblock, books, filtered water and ice buckets. It was very Kiwi. We met Barry (the owner), really friendly & genuine who was always happy to help.We’ll definitely be back.read more
dave catchpole
dave catchpole
02:52 16 Jan 22
It’s easy to see why this place is so highly rated, from the moment we arrived we were impressed. Barry the owner... showed us a couple of rooms, very clean and spacious with views of the lake.The pool is small but very cool (actually 32c bliss!) with an attached cabana offering cold drinks, ice etc all on an honesty box type system.We couldn’t fault baycrest lodge and we will be back.read more
Annabel Windsor
Annabel Windsor
03:05 31 Dec 21
Absolutely fantastic. We will be back! Wonderful staff, amazing room and the pool topped it off. Cannot recommended... enough! 5 stars from us!!read more
gurinder singh
gurinder singh
19:45 22 Dec 21
Bay Crest is a awesome place to stay. An amazing room with a great view and a bonus was a super comfortable bed! Good... location ,friendly efficient housekeepers that we actually look forward to seeing when they come to service our room. I had the best most friendly and helpful service from the owners. Fantastic experience. Highly recommend.read more
Bridget Robinson
Bridget Robinson
21:09 18 Dec 21
Lovely place, good location. Great hot tub. Friendly owners. Scott and Bridget, Wellington.
Paula Dresser
Paula Dresser
00:56 19 Nov 21
Loved the place... Great little in deck pool and relatively quiet... Lovely big bed and plenty of coffee and tea...... Great TV and internet... Definitely on my list of places to come back to.. Thank youread more
lisa day
lisa day
21:10 10 Oct 21
We only stayed one night, wish we stayed two. Even with the contactless environment we felt looked after, will be... staying again, view was beautiful from our room, room tidy.. pool was so nice. Thanks for having us ????read more
Donna Bodell
Donna Bodell
01:37 10 Oct 21
Excellent location and lovely lake views. The swimming pool.is heated and looks like it's set in nature! Even pool... noodles etc for kids. Just divine. Quiet and definitely a bit of luxury. Attention to detail, example - luxury bath salts for the tub. Just has the x factor that made it feel a pleasure to hang out in our spacious room and enjoy the lovely sheltered balcony deck while admiring the lake.read more
Chris Church
Chris Church
21:44 20 Sep 21
An absolute winner. We booked last minute accommodation here and couldn't have been more impressed. Lovely rooms, a... private Geothermal hot tub, and great facilities. Friendly staff /owners.read more
Ardre Foote
Ardre Foote
05:27 18 Sep 21
Wonderful place to stay, so relaxing with the thermal pool. Lovely spacious room with everything you need & more.
Hannah Small
Hannah Small
10:52 10 Jul 21
A hidden gem! The ground floor rooms are a must for their private natural spa pools. There is also a shared heated... pool. If you come here you won't need to go to the "proper" pools. The room was beautifully furnished, including a smart TV, as well.read more
Kerry Neil
Kerry Neil
09:46 26 Jun 21
Lovely place to stay, unfortunately I had to cut my trip short so only had one night. I will be booking again and... bringing my wife for a nice relaxing stay. I look forward to next time!read more
Jia Jiet Lim
Jia Jiet Lim
11:19 21 Jun 21
Booked on booking.com and get a discount. Great value for price. We just had a short stay and could not really enjoy... the stay enough. Comfortable bed, great floor heating, great lighting, great air ventilation, spacious room, clean. As we don’t favour the private mini hot pool, we opted for the lake view at level two. Will return again. One of the best holiday motel ever stayed.read more
Sue Geraghty
Sue Geraghty
05:27 03 Jun 21
Excellent place to stay ... we had two adjoining suites upstairs, with a balcony and stunning lake views. Beds were SO... spacious and every room had an enormous smart TV. The spa bath and luxury products in the bathroom were a real bonus. We were very impressed to receive a text just before our arrival with lots of info including a self check-in that was easy. We have stayed many times, and will be back again! Thank you.read more
Jacquie Sutherland
Jacquie Sutherland
20:22 26 May 21
A great place to stay in Taupo. Wonderful facilities; huge bed and a gorgeous walk along the lake front into town,... which takes around 30 minutes (or a short Uber ride). Great to have the natural hot pool which you can fill up as required and the constantly hot small swimming pool (although we didn't make use of it this time). Jody and Barry are wonderful hosts. Thanks - we'll be back.read more
Laetitia Berten
Laetitia Berten
10:46 10 May 21
Very nice lodge, with comfortable well equipped room. We had a hot tub on the deck (shame that the view on the lake was... blicked by the fence, but on the other hand I appreciated the privacy while soaking in my spa ????).The place also has a very nice shared lounge hot pool.Definitely a place I'd be happy to stay at again in the future!read more
Lafras Pietersen
Lafras Pietersen
02:58 27 Apr 21
Barry and Jody were amazing hosts. The passion for the Lodge could clearly be seen in the tidiness and thoughtfulness... of the rooms. They thought of everything to add in the room from towels and soaps al the way down to the cute milk bottle in the fridge. We always knew Taupo was beautiful, but never experienced it in a lap of luxury. Baycrest Lodge will be the beacon of our future visits to Taupo.read more
Dean Sinton
Dean Sinton
00:57 27 Apr 21
Love staying at the Baycrest. The hospitality, cleanliness and rooms are always excellent. The updated executive suite... is a tasteful and comfortable. Looking forward to my next stay.read more
Mushafiq Hassan
Mushafiq Hassan
07:59 15 Mar 21
A great place to stay. We were there with our workmates and they catered wonderfully for the entire duration. Clean... rooms with cozy beds. The top floor has stunning views with luxury spas. The ground floor has rooms with private bath. Highly recommend this place. You wont be disappointed by the hosts either. They are lovely!read more
Carolyn Morgan
Carolyn Morgan
00:14 15 Mar 21
Great place to stay - friendly owners and lovely facilities. The large heated pool was a BIG hit with the kids. They... never wanted to get out! Would definitely recommend Baycrest Thermal Lodge to othersread more
Nikki Harris
Nikki Harris
20:53 14 Mar 21
We booked Baycrest Lodge for our work conference and we had an absolutely marvellous time. Barry and Jody were our... hosts, and a more obliging couple would be hard to find. The accommodation was absolutely fantastic. We are a small team and families were included, some with children ranging in age from four to seventeen. Everyone was catered for amazingly well. All the suites and family rooms were exceptionally well-appointed and spotlessly clean. During our stay, the rooms were serviced consistently to the highest standard. The pool is gorgeous and so warm, it is attractive even on the chilliest autumn morning. Thank you guys, we're now back at work but the team can't enthuse enough about how much they enjoyed their time in Taupo - and much of that is down to the warm welcome and tremendous facilities that you provided.read more
Rebecca Melton
Rebecca Melton
19:59 14 Mar 21
We booked the Baycrest for our staff and families for a weekend away. I cannot rave enough about how accommodating... Barry and Jodie are. They truly went above and beyond to look after all 35 of us! The facilities are fantastic. The rooms spacious, impeccably clean and well equipped. The location is wonderful, views of the lake superb. An absolute A+++++ effort.read more
Jarred T
Jarred T
03:45 02 Mar 21
My wife and I just loved our stay. Room was very clean and tidy with a beautiful view of the lake. Pool temp was just... right and looked amazing. The best thing was the customer service. Barry and Jody went above and beyond for us and will definitely stay there againread more
Jenny Houston
Jenny Houston
21:38 01 Feb 21
When we arrived the room was exceptionally clean and welcoming. We could see the lake as soon as we opened the front... door. The view is amazing! Even better, the beds are the best we have slept in. Have just woken from a solid 11 hours sleep and lying here with the doors open and a cup of tea, which prompted this review. Amazing! Won’t stay anywhere else from now on ????????read more
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